Comments on: iPhone in Europe: Information for Verizon customers

By: Lorna Harris

Lorna Harris — Fri, 01 Dec 2017 19:36:42 +0000

Once set up for use in UK, can I send text messagesfrom my IPhone 7 using Verizon to another UK user and would I only need to message the local number or international access number. Also, can I charge my phone using my USA charger cord or would I need to purchase one for use in UK?

By: Thomas Meyers

Thomas Meyers — Mon, 15 Jun 2015 10:50:41 +0000

Hi Ceil,

Thanks for your question. As long as you’re using Wi-Fi, there isn’t any real difference whether or not your email includes a photo or not. (The only difference I can imagine is that an email with a photo might take longer to send.) So, no, to send an email (with or without) photos using Wi-Fi doesn’t require any data. Keep it off!

Thanks,
Tom

By: Ceil

Ceil — Sun, 14 Jun 2015 08:21:02 +0000

Thanks for your helpful info. One more question. I’m in Europe with my iPhone 5 and iPad and would like to attach pictures to my emails. I have verizon. And I send emails only when I have free wifi. Do the pictures require data?

By: Linda Stembridge015,

Linda Stembridge015, — Fri, 24 Apr 2015 23:21:27 +0000

I had a riverboat cruise scheduled for April 4 thru 12, 2015, and went by the local Verizon store to
see if there was a “plan” available so that I could use my phone as I cruised through France. I was told
by the young man there that it would cost me $1.29 per minute for calls, $.50 to send a text and $.05
to receive a text. But he said that when he went over to Europe, he just bought a cheap little phone there to use
and suggested the same. He gave me the international global help number. I called that number and
was basically told the same thing (except for the buying another phone). When I got to Paris, I was unable
to use my phone, got a message that I did not have the correct ‘subscription’, even though I had asked twice
for a ‘plan’. So I searched for blocks and found a place to buy the little phone, spent about $50.00 that I
did not intend to spend and was able to use it with some accuracy, after having someone with our cruise line convert it to English so that I knew what the hell it was saying.. Very disappointed in Verizon at that point.
I came home and went to the local store, explained what had happened and John and Debra were very
helpful and apologetic, even removed what charges that I had incurred on my account. Some of your employees need further training regarding this subject!! It was very stressful for me and frustrating in that I could not use my phone, even though I was told I could.

By: Thomas Meyers

Thomas Meyers — Fri, 24 Apr 2015 12:15:30 +0000

Thanks for the kind words, Rick! So glad the post was helpful. Regarding Skype:

1) When using Skype on your iPhone while traveling in Europe, stick to only using it on a Wi-Fi network. (Like other apps, you could fire it up over a data connection, but that would use a lot of data and could be very costly.)

2) When using the app, you can call other Skype users for free, but you’ll have to pay a tiny bit to call normal telephone numbers. So, if your friend also had Skype on their phone and had it turned on, you could Skype between the phones for free. However, you can call landlines (or mobile phones) for about $.01 per minute. You need to buy Skype credits — very easy to do on the app. Click around and you’ll find it. With these credits, you can then call the US or call hotels or restaurants to make reservations.

3) In terms of trying to stay in touch with a friend you’re traveling with, I don’t think Skype is usually going to be the best answer, as you’ll both need to have it on to get calls or text messages in real time. Instead, I could send SMS text messages to your friend. Check out my article for the pricing of these.

I hope that helps!

Tom

By: Rick

Rick — Thu, 23 Apr 2015 21:40:29 +0000

Thanks Thomas! I LOVE you for providing this really helpful and instructive information! I will be traveling to the UK and Europe in a few weeks. Just signed up for Skype for my iphone and am trying to figure out how it works. I know that I will need Wi-Fi, and that I can call other Skype members for free. A little confused about calling land lines vs. mobiles, and if I can use Skype to call European numbers (for instance to confirm a hotel, make a dinner reservation or call a taxi) or if I can use Skype to call a friend who will also be traveling in Europe on his mobile. Your information is so much clearer than that provided by the Skype website that I am hoping maybe you have an information sheet on using Skype? If so, wonderful! If not, thanks for all of the great information that you HAVE supplied.

By: Cristina

Cristina — Sat, 19 Jul 2014 16:48:04 +0000

I’m going to Italy and I am under contract with Verizon. If I bring my Samsung S3 to Italy and replace the SIM with a local one, should I be able to use it? I tried it once and it did not work… Is it because my phone is locked? Will it become unlocked when the 2-year contract period expires?

By: Lori

Lori — Wed, 03 Apr 2013 21:04:32 +0000

So very important to know that the iPhone 4S does indeed have a glitch! We just experienced this with a child who traveled abroad to Ireland and England. The phone does not work and dealing with Verizon was very difficult. In fact many of their people at Global Support did not understand the problem. It took several calls before they were able to find a competent person who admitted that it was their fault. We did all the suggested steps before she left too. If you have an iPhone 4S through Verizon you need to make other arrangements. She contacted us using wi-fi through her hotels when she could.

By: Laura z

Laura z — Sun, 03 Mar 2013 21:54:21 +0000

That’s vodaphone without iPhone spelling correction!

By: Laura z

Laura z — Sun, 03 Mar 2013 21:52:52 +0000

I have an iPhone 5 (Verizon) got the global plan, data roaming is off and it was working fine to call my son while visiting him in Spain and it suddenly stopped working for in coming and outgoing calls. It says the carrier is vodka phone in settings airplane mode is off and wifi works. What is my problem? I am anxious to be able to get & receive calls again from my son? Any ideas what might be wrong? Also it says VPN not connected.